FAQ
Short answers.
What do I get for $197?
10 of your buyer prompts, run the same day on ChatGPT, Perplexity, Gemini, and Google AI Overviews. A 6-page PDF within 72 hours with screenshots, who got cited instead of you, and a 5-item fix list. No call. No guarantee that engines will cite you after the fixes. 7-day refund via hello@getcitebase.com if you already knew you were cited.
Is this a free audit?
No. Free-audit emails are spam. You pay. We run the prompts. You get the PDF.
Will you hop on a call first?
No. The Stripe link is the call.
What if we’re already cited?
You still get the grid: which engines, which prompts, which URLs they used, and who is next to you. That is useful. If you want your money back because you already knew, email hello@getcitebase.com within 7 days of delivery.
Do you guarantee we’ll get cited after the fixes?
No. We show you the current answers and the pages those engines are willing to quote. We do not control the models.
How is this different from an agency GEO audit?
Those start around $397–$3,000 and take a week. This is 10 prompts, four engines, 72 hours, a PDF. Same job, smaller box.
Who is Citebase?
A new productized audit, run by an operator in La Jolla. We are not citebase.net.
Can I see a sample?
Yes. Start at the sample format page, then open the 6-page sample PDF. Both are labeled samples. Neither is a live four-engine run. The grid on this page is still illustrative. Paid reports use logged-in engines and screenshots.
What happens after I pay?
Checkout collects your site URL (required) and up to 10 buyer prompts (optional). After you pay you land on /thanks. We already have your email from Stripe. The 72-hour clock starts when we have the URL. If you skip the prompts, we pick 10 buyer questions for your category. Questions: hello@getcitebase.com.
Can I get a refund?
If you want your money back because you already knew you were cited, email hello@getcitebase.com within 7 days of delivery.